DJI Care Refresh is an effective, comprehensive warranty for DJI products, offering you greater peace of mind every time you fly.Click here.
Please Note:
For a small additional charge, DJI Care Refresh offers up to two replacement units within one year. Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
If you are purchasing DJI Care Refresh separately for a previously purchased DJI product, DJI Care Refresh will be activated automatically within 24 hours. Your service agreement will be sent to you via email.
If you purchase DJI Care Refresh with a brand-new product, DJI Care Refresh will be valid automatically from two days after product shipment.
If you have a DJI Care Refresh activation card, click here to bind it to your aircraft.
If you have not already purchased a product, click here to complete your order and select “DJI Care Refresh” when prompted.
Want to purchase DJI Care Refresh, but your product has been activated over 48 hours? Click here to learn how.
If you have any questions about DJI Care Refresh, please contact DJI Technical Support.
Prompt shipping and expert packing
Because of our long-standing relationship with UPS FedEx DHL as well as other leading global carriers, we can offer a variety shipping options. Our warehouse staff are highly trained and will be able to pack the goods according to our precise and exact specifications. Before shipping, all goods are carefully examined and safely secured. We deliver to thousands of customers every day from all over the world. This shows our commitment to become the biggest online retailer on the planet. The distribution centers and warehouses distribution are situated in Europe, as well as the USA.
Note: Orders with more than one item will be assigned a different processing time for each item.
Before shipping the items, our staff will carry out a thorough inspection on the products you have ordered. The majority of orders will be shipped within 48 hours. Delivery time ranges between 3-7 days.
Returns
The inventory is always changing and we are unable to control it completely due to the fact that multiple stakeholders are involved, including our warehouse and factory. The actual levels of stock can change at any point. It's possible that your order could be unable to fill after you place the order.
Our policy lasts for thirty days. If it's been more than 30 days since the date you made your purchase and we're unable to offer you a complete refund or exchange.
You can only return an item if it is unused and is in the same condition when you first received it. The item must be in the original packaging.
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